Terms of Service

These Terms of Service ("Terms") are an agreement between you and StudioFlow, a product built by 1Labs ("StudioFlow", "we", "us"), governing your use of the StudioFlow application and website at studioflow.1labs.app. By creating an account or using the service, you agree to these Terms and to our Privacy Policy and Acceptable Use Policy.

1. The service

StudioFlow is a client-management platform for photographers: inquiry capture, pipelines, proposals, contracts, invoicing, gallery delivery, and client records. We may improve or modify features over time; we will not materially reduce the core functionality of your plan during a paid period without notice.

2. Accounts

• You must be at least 18 and provide accurate account information.
• You are responsible for safeguarding your credentials and for activity under your account, including activity by seats you invite on a Studio plan.
• You must use the service for a lawful photography or related business purpose.

3. Subscriptions, billing, and trial

• Paid plans are billed by Polar, our merchant of record. Polar handles payment processing, applicable taxes, and payment-related compliance; your contract for payment processing is with Polar, supplemented by these Terms.
• Every new account starts with a 14-day free trial — full features, no payment method required to start.
• Subscriptions renew automatically (monthly or annually) until cancelled. Annual plans are discounted (two months free relative to monthly pricing).
• You can cancel at any time from billing settings; you keep access until the end of the period already paid. See the Refund & Cancellation Policy.
• If a renewal payment fails, we provide a 3-day grace period before access pauses. Your data is not deleted because of a failed payment.
• Price changes apply from your next renewal and are announced at least 30 days in advance.

4. Your content and your clients' data

• You retain all rights to the content you upload — photographs, contracts, client records, and everything else. You grant us only the license needed to host, process, back up, and display it in order to operate the service.
• For personal data of your clients, you are the controller and we are the processor under the Data Processing Addendum, which is incorporated into these Terms.
• You are responsible for having the rights and consents needed for the content you upload (including model releases and consent for images of minors).
• You can export your data at any time. After account deletion we remove your content within 90 days, except where law requires retention.

5. Contract templates are not legal advice

StudioFlow includes contract, print-release, and proposal templates. These templates are starting points, not legal advice, and StudioFlow is not a law firm. Laws governing client contracts, model releases, image rights, and cancellation terms vary by jurisdiction and by business. You must have your own counsel review any template before you rely on it with a client. We accept no liability for the legal sufficiency of any template or for outcomes of contracts you conclude with your clients.

6. Acceptable use

Use of the service is subject to the Acceptable Use Policy (no unlawful content, no spam through inquiry auto-replies, no infringing imagery, no abuse). We may suspend accounts that violate it, with notice where practicable.

7. Intellectual property

The StudioFlow software, design, and branding are owned by 1Labs and its licensors. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. Feedback you send us may be used to improve the product without obligation to you.

8. Disclaimers

The service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, and we are not a party to — and not responsible for — agreements between you and your clients.

9. Limitation of liability

To the maximum extent permitted by law: (a) neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data; and (b) our total aggregate liability arising out of or related to the service is capped at the amounts you paid to us in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

10. Indemnity

You will indemnify us against third-party claims arising from your content, your breach of these Terms, or your violation of law — including claims by your clients relating to contracts, images, or releases you manage through the service.

11. Termination

You may stop using the service and delete your account at any time. We may suspend or terminate accounts for material breach (with notice and a chance to cure where reasonable) or where required by law. Sections 4–10 and 12 survive termination.

12. Governing law

These Terms are governed by the laws of [REVIEW: governing law/jurisdiction], excluding its conflict-of-laws rules, and disputes are subject to the exclusive jurisdiction of the courts of [REVIEW: governing law/jurisdiction].

13. Changes and contact

We may update these Terms; material changes are announced by email at least 14 days before taking effect, and continued use after that constitutes acceptance. Questions: support@studioflow.1labs.app.